What do you do in those situations where you're not actively chatting in your group, and some spammers start spamming all over the place? How can your users quickly notify the group's admins? This is where reports come in.
Reports let your users quickly and easily notify all of your group's admins that there's some trouble that needs dealing with!
Configuring User Reports
Thankfully, there's not much to configure when it comes to reports. You can either allow your group's user to report offensive messages, or you can not allow them to. That's it.
Enabling User Reports
Reports are enabled by default. But if you've disabled in the past, you can re-enable them with the following command:
Disabling User Reports
Disabling user reports is just as easy as enabling them. Simply issue the following:
Reporting A User
Users can report other users simply by replying to the offending message with one of these two messages:
Rose will then reply with a message stating the admins have been notified. The message tags all of your group's admins as if you mentioned them using "@username" (but hidden!).
Admins cannot be reported! They should already be trusted to be acting appropriately.
The /report and @admin commands do not work when used by your group's admins. Admins should never need to report anything to themselves, so if an admin issues either of these commands, Rose will simply ignore them.